Returns
Thank you so much for supporting my small business! Each item is handmade with care, and I want you to feel confident in your purchase. If you’re not completely satisfied, here’s how I handle returns:
Returns
- I accept returns within 30 days of delivery.
- Items must be unused, in original condition, and returned with any original packaging.
- To start a return, email me at threadbaresoldiershop@gmail.com with your order number and reason for return.
- Once I receive and inspect the item, I’ll issue a refund (excluding original shipping costs) to your original payment method.
Non-Returnable Items
- Orders made with customized fabric
- Items marked “final sale”
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact me within 5 days of delivery and include photos. I’ll make it right at no extra cost to you.
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If you have any questions, feel free to reach out at threadbaresoldiershop@gmail.com — I’m happy to help!
— Kaylen